Privacy Policy | Aevitas Care

1. Introduction

Aevitas Care ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect the following types of personal information:

Name, address, phone number and email address
NDIS plan details and funding information
Health and medical information relevant to care
Emergency contact details
Feedback and correspondence

3. How We Use Your Information

We use your personal information to provide and manage care services, respond to enquiries, comply with legal obligations, and improve our services. We will not use your information for marketing without your consent.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with your support coordinator, plan manager, healthcare providers or government bodies (such as the NDIA) where required to deliver your supports or comply with legal obligations.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Data collected via our website contact form is processed through Formspree and stored securely.

6. Retention

We retain personal information for as long as necessary to provide services and meet legal obligations — typically 7 years for care records in accordance with Victorian health records legislation.

7. Your Rights

You have the right to access, correct or request deletion of your personal information. To exercise these rights, contact us at enquiries@aevitascare.com.au.

8. Contact

For privacy-related enquiries: enquiries@aevitascare.com.au · 0435 039 110